Help - FrontCounter BC
FrontCounter BC Website


Frequently Asked Questions (FAQs)

Please see our Common Questions & Answers.


Learn more about which BCeID is the right one or how to reset your password.

Community Access Terminals (CAT)

Learn more about Community Access Terminals and how you can use them to access Government services.

Discovery Tool

Learn more about the Discovery Tool that allows you to make maps for your applications.


Our training videos provide an excellent introduction to e-Referrals.

Making a Payment

How can you pay the application fees? Our Payment Guidelines provide all the information you need.

Visiting a FrontCounter BC Office

What you need when you visit one of our offices? Please check out our checklist before you come to one of our offices.