FrontCounter BC Office Smithers - FrontCounter BC

FrontCounter BC Smithers

Photo of the FrontCounter BC Smithers office

Office Location

FrontCounter BC Smithers
1st Floor, 3726 Alfred Avenue
Smithers, BC
V0J 2N0

Contact Information

Phone: (250) 847-7356
Fax: (250) 847-7556

Client Parking

Parking is available directly across from the office on Alfred Avenue.

Payment Options

  • Cash
  • Debit Card
  • Credit Card (VISA, MasterCard or American Express)
  • Cheque or Money Order (Payable to Minister of Finance) drawn on Canadian BankCheque or Money Order drawn on Canadian Bank

Services Offered

This location offers the following services to the public.

  1. Enquiries

  2. Provide information on all type of enquiries (via phone, fax, email or in-person) such as:
    1. Provide forms or documents in hard-copy, digital or web links or directions to website for self serve.
    2. Provide assistance with self serve tools - FCBC Discovery tool, GeoMark Service, Mineral Titles online etc.
    3. Provide assistance with obtaining information from partner agencies and services offered by FrontCounter BC.
    4. This location features a Community Access Terminal that is available for free public internet access to government services.

  3. Application Submission and Receive Payments

  4. Helps clients in the following ways to complete application submission process:
    1. Defining specific permits and applications applicable to a specific geographical area for a given activity/use.
    2. Informing clients of applicable application requirements, processes and tools to submit their application.
    3. Acting as the submission point for clients to submit their applications either in hard copy form or electronic form.
    4. Accept payments for applications, rental invoices, etc.

  5. Basic Application Processing

  6. Provide support for basic application processing such as receiving the application to initiate processing and complete high level statusing.

  7. Advanced Application Processing

    1. Initiate and complete referral process.
    2. Assist with completion of consultation package and initiation of First Nations consultation process.

  8. Project Coordination

    Provide project coordination for major projects by taking provincial lead on the project and coordinate on behalf of agencies.

Hours of Service

Monday - Friday, 8:30 a.m. - 4:30 p.m.
(closed from 12:00 pm to 1:00 pm)


For more information click on the red pin in the map below.


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